Terms & Conditions
Innerbloom Studio
Last Updated: July 2026
1. Introduction
These Terms & Conditions ("Terms") govern your use of the Innerbloom Studio website (the "Website") and the provision of web design and related services ("Services") by Innerbloom Studio ("we", "us", "our"). By accessing this Website or engaging our Services, you ("you", "your", "Client") agree to be bound by these Terms.
These Terms are governed by the laws of New Zealand, including but not limited to the Consumer Guarantees Act 1993, the Fair Trading Act 1986, the Privacy Act 2020, and the Contract and Commercial Law Act 2017.
If you do not agree with these Terms, please do not use this Website or engage our Services.
2. Definitions
"Agreement" means any proposal, quote, scope of work, or contract entered into between Innerbloom Studio and the Client for the provision of Services.
"Content" means all text, images, graphics, video, code, and other material provided by either party in connection with a project.
"Deliverables" means the website, designs, or other work product created by Innerbloom Studio for the Client.
"Services" means web design, web development, hosting, maintenance, and related digital services provided by Innerbloom Studio.
3. Use of This Website
3.1 You may browse this Website for informational purposes and to enquire about our Services.
3.2 You must not use this Website in any way that causes, or may cause, damage to the Website or impairment of its availability or accessibility, or in any way which is unlawful, illegal, fraudulent, or harmful.
3.3 We reserve the right to restrict access to certain areas of the Website, or the entire Website, at our discretion.
3.4 All content on this Website, including logos, text, graphics, and design, is owned by or licensed to Innerbloom Studio and is protected by New Zealand and international copyright and intellectual property laws. You may not reproduce, distribute, or use this content without our prior written consent.
4. Quotes, Proposals & Engagement
4.1 Any quote or proposal provided by Innerbloom Studio is valid for 30 days from the date of issue unless otherwise stated.
4.2 A binding Agreement is formed only once a formal proposal, scope of work, or contract has been accepted in writing (including by email) by the Client, and any required deposit has been received.
4.3 Any changes to the agreed scope of work may result in additional fees and/or an adjusted timeline, to be agreed in writing before work proceeds.
5. Fees & Payment
5.1 Fees for Services will be set out in the applicable proposal or Agreement and are in New Zealand dollars (NZD), inclusive of GST unless stated otherwise.
5.2 Unless otherwise agreed, a non-refundable deposit of 50% is required before work commences, with the balance payable upon completion or as per the agreed payment schedule.
5.3 Invoices are payable within 14 days of the invoice date. Late payments may incur interest at 2% per month and/or suspension of Services until payment is received.
5.4 Ownership of Deliverables (including source files and final website) will not transfer to the Client until all invoices relating to the project have been paid in full.
5.5 Additional costs such as domain registration, third-party licences, stock imagery, plugins, or hosting fees are not included in design fees unless expressly stated, and will be charged separately or passed on at cost.
6. Client Responsibilities
6.1 The Client agrees to provide timely feedback, content, branding materials, and approvals reasonably required for Innerbloom Studio to complete the project.
6.2 Delays caused by the Client in providing materials, feedback, or approvals may result in project timeline extensions and are not the responsibility of Innerbloom Studio.
6.3 The Client warrants that any content, images, logos, or materials supplied to Innerbloom Studio for use in the project are either owned by the Client or properly licensed for use, and that such use will not infringe any third party's intellectual property rights. The Client agrees to indemnify Innerbloom Studio against any claims arising from a breach of this warranty.
7. Intellectual Property
7.1 Upon full payment of all fees due, ownership of the final Deliverables (excluding third-party assets such as licensed stock images, fonts, plugins, or software) will transfer to the Client.
7.2 Innerbloom Studio retains ownership of any proprietary tools, frameworks, code libraries, or pre-existing intellectual property used in the development process, and grants the Client a non-exclusive licence to use these as part of the final website.
7.3 Unless otherwise agreed in writing, Innerbloom Studio reserves the right to display completed projects in its portfolio, on its website, and on social media for promotional purposes.
8. Website Hosting & Maintenance
8.1 Where hosting is provided by Innerbloom Studio, this is subject to a separate hosting agreement and ongoing fees. We do not guarantee uninterrupted or error-free hosting and are not liable for downtime caused by third-party hosting providers, internet outages, or events beyond our reasonable control.
8.2 Where ongoing maintenance is not included in the Agreement, the Client is responsible for updates, backups, and security of the website following handover, unless a separate maintenance agreement is in place.
8.3 We recommend Clients take out an ongoing maintenance plan to ensure software, plugins, and security patches remain up to date. Innerbloom Studio is not liable for issues arising from outdated software where no maintenance agreement is in place.
9. Warranties & Disclaimers
9.1 We will use reasonable skill and care in providing the Services, consistent with the guarantees under the Consumer Guarantees Act 1993 (to the extent it applies).
9.2 If the Client is acquiring Services for the purposes of a business, the Client agrees that the Consumer Guarantees Act 1993 does not apply, to the extent permitted under section 43 of that Act.
9.3 We do not warrant that the website will be free of minor errors, that it will be compatible with all browsers or devices, or that it will achieve any particular search engine ranking, traffic, or business outcome, unless expressly agreed in writing.
9.4 To the maximum extent permitted by law, Innerbloom Studio excludes all conditions, warranties, and representations not expressly set out in these Terms or the applicable Agreement.
10. Limitation of Liability
10.1 To the extent permitted by law, Innerbloom Studio's total liability arising out of or in connection with the Services, whether in contract, tort, or otherwise, is limited to the total fees paid by the Client for the Services giving rise to the claim.
10.2 Innerbloom Studio will not be liable for any indirect, consequential, or special loss, including loss of profits, revenue, data, or business opportunity, arising from the use of, or inability to use, the Deliverables or Website.
10.3 Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under New Zealand law, including under the Fair Trading Act 1986.
11. Cancellation & Termination
11.1 Either party may terminate an Agreement by providing 14 days written notice.
11.2 If the Client terminates a project part-way through, the Client remains liable for payment of all work completed up to the date of termination, along with any non-refundable costs already incurred (e.g. hosting, domain registration, licences, third-party fees).
11.3 We reserve the right to suspend or terminate Services immediately if the Client fails to make payment when due, breaches these Terms, or engages in conduct that is abusive, unlawful, or unreasonable.
12. Privacy
12.1 We are committed to protecting your privacy in accordance with the Privacy Act 2020. Any personal information collected via this Website or during the course of providing Services will only be used for the purposes for which it was collected, and will not be shared with third parties except as required to deliver the Services or as required by law.
12.2 For further information, please refer to our separate Privacy Policy.
13. Third-Party Services & Links
13.1 Our Website or Deliverables may contain links to third-party websites, platforms, plugins, or services (e.g. hosting providers, payment gateways, analytics tools). We are not responsible for the content, accuracy, availability, or privacy practices of any third-party services.
14. Force Majeure
14.1 Innerbloom Studio will not be liable for any delay or failure to perform its obligations resulting from causes beyond its reasonable control, including natural disasters, pandemics, power or internet outages, or acts of government.
15. General
15.1 Entire Agreement: These Terms, together with any signed proposal or scope of work, constitute the entire agreement between the parties and supersede all prior discussions or agreements.
15.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
15.3 Amendments: We may update these Terms from time to time. Continued use of the Website or Services following any changes constitutes acceptance of the updated Terms.
15.4 Assignment: The Client may not assign or transfer their rights or obligations under these Terms without our prior written consent.
15.5 Governing Law & Jurisdiction: These Terms are governed by the laws of New Zealand, and the parties submit to the exclusive jurisdiction of the New Zealand courts.
16. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Innerbloom Studio
Email: hello@innerbloom.co.nz
Phone: 021 0220 3598
Address: 91 Tuki Tuki Road, Haumoana, Hastings